IRS’ New Digital Case Management System Failed to Meet Early Expectations

October 5, 2021 Rufina Lynn

The IRS is in the midst of streamlining its sprawling case administration system into a solitary, electronic system but the software has struggled to meet up with consumer anticipations and accessibility prerequisites mandated by legislation. Digitizing the remaining paper procedures and integrating all of people programs into a solitary software is a sizable energy: The…

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