RICHMOND, Va. (WRIC) — GoTrax, a agency promoting electrical scooters, hover boards and electrical bikes, has been supplied an “F” rating by the Higher Enterprise Bureau after an investigation prompted by tons of of issues.
The “F” ranking will come from a pattern of grievances close to the corporate’s market actions.
“We problem warnings this sort of as this to assist people make educated shopping for selections,” defined Leslie Blackwell, spokesperson for BBB serving Central Virginia.
BBB Central Virginia has found quite a few victims within the place and has obtained grievances alleging that GoTrax options, no matter the place they had been procured, ended up defective on arrival.
Consumers claimed when trying to contact GoTrax buyer providers for refunds or replacements, that they had been usually ignored. In the event that they did get a response, the consumers extra they ended up despatched faulty or broke substitute options.
Of the 285 claimed grievances, 220 of individuals individuals skilled a dilemma with their merchandise.
GoTrax objects are purchased on Amazon, as very properly as at Walmart, Goal, Dunham’s, Academy Sports activities actions and different suppliers.